Questions
If yours is not here, email hello@blanketized.com. A person answers, usually the same day.
Designing your blanket
Can I really see my blanket before I pay?
Yes, and it is not a stock photo with your name pasted on. The preview is generated from the same code that generates the print file, so what you approve is what gets printed. Drag, crop, and retype as many times as you like without entering a card.
What if my photo is too low resolution?
We calculate the true printed resolution for every photo against the size you picked and tell you before checkout. Slightly soft gets a warning; genuinely unprintable is blocked until you upload something better or zoom out.
Can I upload photos from my phone?
Yes. Tap any photo slot and pick straight from your camera roll. HEIC files from an iPhone work, and photos taken sideways are rotated automatically.
Why can I not choose any font I want?
Because unlimited choice reliably produces blankets people are disappointed by. Each design offers a handful of typefaces that have been tested at that size on that material, and text resizes itself to stay readable.
Can you remove the background from my pet's photo?
The builder does it in one tap, and it works best on a clear photo with a plain-ish background. Every cutout order is also checked by a person, and if the automatic pass missed something we fix it by hand before printing.
Can I order two blankets with different names?
Yes. Each personalized design is its own cart line and never merges with another, even when both use the same template.
Materials and care
Which material should I pick?
Velveteen for photographs, because it holds the most detail. Sherpa when you want weight and warmth, and it is the one people actually sleep under. Woven cotton for names, dates, and line art, and it gets softer with every wash.
How do I wash it?
Machine wash cold on a gentle cycle, tumble dry low. Skip the bleach and the fabric softener. Woven cotton will relax and soften; the printed materials hold their colour.
Will the colours match my screen exactly?
Very close, but not identical. Screens emit light and fabric reflects it, so deep blacks read slightly warmer and bright whites slightly creamier in the real thing.
Orders and delivery
How long does it take to arrive?
Roughly 7 to 12 days door to door: same-day print file, one day for a human to review it, 3 to 5 days production, 3 to 5 days transit. Text-only designs skip the review and usually beat that.
Can I change my order after checkout?
Within 12 hours, yes, as long as it has not entered production. Email hello@blanketized.com with your order number. After that the print file is already with the mill.
Do you ship internationally?
Yes, to most countries. Duties and import taxes are the recipient's responsibility and are not collected at checkout.
Will the recipient see the price?
No. Nothing in the box shows what you paid, and gift orders ship without any receipt at all.
Policies
Can I return a personalized blanket?
Not for a change of mind, because it cannot be resold to anyone else. But anything damaged, defective, or different from the design you approved gets remade at our cost with no return shipping.
What happens to the photos I upload?
They are used to make your blanket and nothing else. We never sell them, never train anything on them, and never use them in advertising unless you specifically say yes. They are deleted 90 days after your order ships.
Can I upload a photo I did not take?
Only if you have the right to reproduce it. When you approve a design you are confirming that you do. We cannot print copyrighted characters, logos, or professional photographs without permission from whoever owns them.
Still stuck?
Send us the photo you are worried about and we will tell you honestly whether it will print well at the size you want, before you order anything.
Contact us